1. How long does shipping take?
• United States: 1-3 business days.
• Vietnam: 2-3 business days.
For more details, refer to our Shipping Policy.
2. What if my order is delayed?
If your package hasn’t arrived within the expected timeframe, please contact our Customer Care Team for assistance.
3. Can I change the shipping address after my order has been shipped?
Once your order is in transit, we cannot update the shipping address. If the original address is valid, the parcel will be delivered there. For invalid addresses, the package will be returned to us. Contact our Customer Care Team with your order number for assistance.
4. Are your porcelain temple jars dishwasher safe?
While our porcelain temple jars are crafted with high-quality materials, we recommend hand-washing them to preserve their beauty and longevity. Dishwasher detergents and high temperatures may potentially damage the delicate finish of the jars. Additionally, avoid abrasive scrubbing pads or harsh chemicals when cleaning to maintain the integrity of the porcelain.